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Daybook: Episcopal Books & Resources operations continue during renovation
Bernice Lucas named new general manager

ENS011906-04
1/19/2006
[Episcopal News Service]  The online and telephone operations of Episcopal Books & Resources will continue uninterrupted while first-floor retail space at the Episcopal Church Center undergoes renovation during the next 15 weeks.

Orders may be placed by phoning 800.903.5544 or by logging on to:
http://www.episcopalbookstore.org

As renovation begins, Episcopal Books & Resources begins the next phase of its reorganization, reflecting last year's merger of the former Parish Services and Church Center bookstore into one inventory.

The future of the ground-floor retail space is also the subject of ongoing review by the Episcopal Church Center Management Team and the Executive Council. The Council's Administration and Finance Committee on January 11 appointed a task force to study options and recommendations for future use.

Concurrently, inventory will be refined -- in consultation with all program units at the Church Center -- to provide optimal resources for the ongoing phone and web order services.

The reorganization also includes reassignment of the duties of the former positions of bookstore manager and assistant manager.

"The Church Center Management Team joins me in giving thanks for the past 25 years of service provided by Constancio de Jesus, and the more recent 15 years of service rendered by Ana Hernandez," said Canon Robert Williams, director of the Church Center's Office of Communication, of which Episcopal Books and Resources is a division. "We wish both Ana and Constancio the best in their future endeavors."

The wider portfolio of Episcopal Books & Resources -- recently expanded to include the Info Desk, Publication Help Desk, retail sales, and overall product distribution -- is now overseen by Bernice Lucas as General Manager.

Lucas is a 17-year employee of the Episcopal Church Center with strategic expertise in customer service, comprehensive knowledge of the Church, and previous retail management experience in industry.

"Bernie is a skilled professional with wide knowledge of the Episcopal Church," Williams said in announcing Lucas's appointment. "Together we look forward to providing optimal customer service and quality resources through our phone and online operations in the interest of strengthening the Church's mission and ministries."